Conflicts between Coordination of Services at Independent Living Centers and Consumer-side choice in care received : experience as a factor in consumers receiving assistant services

Autor: Mitsuo, MATSUYAMA, Kazuhiro, FUJITA, Noriko, KURAUCHI
Přispěvatelé: 九州保健福祉大学保健科学部言語聴覚療法学科, 吉備国際大学社会福祉学研究科, Department of Speech-Language-Hearing Therapy, School of Health Science, Kyushu University of Health and Welfare, Graduate School of Social Welfare Studies, Kibi International University
Jazyk: japonština
Rok vydání: 2006
Předmět:
Zdroj: 九州保健福祉大学研究紀要 = Journal of Kyushu University of Health and Welfare. 7:145-151
Popis: This study attempted to analyze whether prior experience of consumers who use Centers of Independent Living impacts conflicts between themselves and their coordinators. This research involved 51 consumers, who were divided into two groups based upon their level of experience in receiving services. A 15 item questionnaire was analyzed for potential conflicts with coordinators. Only one item was found to be different between the two groups: More experience respondents indicated that coordinators interfered with consumers choice of personal assistants, resulting in undesired or inappropriate caregivers being chosen. One possible explanation for this finding is that consumers with more experience may be more critical and demanding about care services. However, the coordination system at Centers of Independent Living may not adequately respond to consumer needs and current care giving staff resources may be inadequate.
Databáze: OpenAIRE