Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network
Autor: | Susan M. Ogden, Tila Morris |
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Rok vydání: | 2011 |
Předmět: |
Quality management
Public Administration Sociology and Political Science business.industry Environmental resource management Non profit Environmental economics General Business Management and Accounting External pressure Lead (geology) Strategic approach Infrastructure network Accounting Business Finance |
Zdroj: | Public Money & Management. 31:99-106 |
ISSN: | 1467-9302 0954-0962 |
DOI: | 10.1080/09540962.2011.560703 |
Popis: | External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure. |
Databáze: | OpenAIRE |
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