Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network

Autor: Susan M. Ogden, Tila Morris
Rok vydání: 2011
Předmět:
Zdroj: Public Money & Management. 31:99-106
ISSN: 1467-9302
0954-0962
DOI: 10.1080/09540962.2011.560703
Popis: External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.
Databáze: OpenAIRE
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