Service marketing lessons from the professionals

Autor: Gabriel M. Gelb, Samuel V Smith, Betsy D. Gelb
Rok vydání: 1988
Předmět:
Zdroj: Business Horizons. 31:29-34
ISSN: 0007-6813
DOI: 10.1016/0007-6813(88)90052-3
Popis: Professionals—doctors, lawyers, accountants, and consultants, among others—have become experts in marketing their services, particularly after the initial purchase. Anyone who markets a service can learn from the professionals.
Databáze: OpenAIRE