Service marketing lessons from the professionals
Autor: | Gabriel M. Gelb, Samuel V Smith, Betsy D. Gelb |
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Rok vydání: | 1988 |
Předmět: | |
Zdroj: | Business Horizons. 31:29-34 |
ISSN: | 0007-6813 |
DOI: | 10.1016/0007-6813(88)90052-3 |
Popis: | Professionals—doctors, lawyers, accountants, and consultants, among others—have become experts in marketing their services, particularly after the initial purchase. Anyone who markets a service can learn from the professionals. |
Databáze: | OpenAIRE |
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