DEFINING THE PORT SERVICE QUALITY MODEL BY USING THE FACTOR ANALYSIS.

Autor: Kolanović, Ines1, Skenderović, Julije1, Zenzerović, Zdenka1
Zdroj: Pomorstvo / Journal of Maritime Studies. 2008, Vol. 22 Issue 2, p283-297. 15p. 2 Diagrams, 4 Charts.
Databáze: Academic Search Ultimate