DEFINING THE PORT SERVICE QUALITY MODEL BY USING THE FACTOR ANALYSIS.
Autor: | Kolanović, Ines1, Skenderović, Julije1, Zenzerović, Zdenka1 |
---|---|
Zdroj: | Pomorstvo / Journal of Maritime Studies. 2008, Vol. 22 Issue 2, p283-297. 15p. 2 Diagrams, 4 Charts. |
Databáze: | Academic Search Ultimate |
Externí odkaz: |