| Autor: |
Andrea Wigbels Stewart, Carlette Washington-Hoagland, Carol T. Zsulya |
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Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of libraries'most important assets: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access for library staff and users alike. This new edition offers unique, state-of-the-art perspectives on such important topics as Strategies for building and implementing a staff development program Tracking changes through training, including the importance of setting goals and needs assessments Refining how staff approaches customer service Using instructional design for staff development This is a volume that every librarian charged with staff development should have at the ready. |
| Databáze: |
eBook Collection (EBSCOhost) |
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