The Difficult Patron in the Academic Library: Problem Issues or Problem Patrons?

Autor: Simmonds, Patience L., Ingold, Jane L.
Předmět:
Zdroj: Reference Librarian. 2002, Vol. 36 Issue 75/76, p55. 12p.
Abstrakt: Focuses on difficult library users in academic libraries. Description of the patron and librarian relationship; Issues faced by students and faculty in the academic library environment; Characteristics of problem patrons in academia.
Databáze: Library, Information Science & Technology Abstracts