| Autor: |
Gilson, Thomas V.1 |
| Předmět: |
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| Zdroj: |
Searcher (1070-4795). Sep2011, Vol. 19 Issue 7, p32-35. 4p. |
| Abstrakt: |
The article discusses designing and tailoring reference library services to meet user expectations of more personalized attention, and services that are more accessible online and in person. It stresses that the library brand of quality service needs to combine with the convenience and timeliness of round-the-clock online services. It talks about in-person and online staffing models, librarians as information producers/providers, and library and technology instruction. |
| Databáze: |
Library, Information Science & Technology Abstracts |
| Externí odkaz: |
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