Even an ocean away: developing Skype-based reference for students studying abroad.

Autor: Cohen, Sarah Faye1 cohen@champlain.edu, Burkhardt, Andy1
Předmět:
Zdroj: Reference Services Review. 2010, Vol. 38 Issue 2, p264-273. 10p.
Abstrakt: Purpose - The purpose of this paper is to outline the development of a Skype-based, study abroad reference service. Design/methodology/approach - The paper discusses the criteria used for technology and situates the project in the literature on study abroad reference services. Findings - Using Skype, a free video-conferencing software, allows librarians to offer reference services to study abroad students effectively, easily, and without new technologies or significant cost. Originality/value - The paper offers other librarians strategies for developing and launching similar programs and shares challenges encountered to prepare librarians for success in their own projects. [ABSTRACT FROM AUTHOR]
Databáze: Library, Information Science & Technology Abstracts