Making Sense of an Academic Library Web Site: Toward a More Usable Interface for University Researchers.

Autor:	Kitalong, KarlaSaari1 (AUTHOR) kitalong@mtu.edu, Hoeppner, Athena2 (AUTHOR), Scharf, Meg2 (AUTHOR)
Předmět:	*Computer networks *Computer network protocols *Database searching *User interfaces *Information resources *Library users *Digital library resources *Electronic records User-centered system design
Zdroj:	Journal of Web Librarianship. Apr-Sep2008, Vol. 2 Issue 2/3, p177-204. 28p.
Abstrakt:	Library patrons familiar with Web searching conventions often find library searching to be less familiar and even intimidating. This article describes and evaluates a series of usability research studies employing two different and popular methodologies: user-centered redesign and usability testing. Card sorting and affinity mapping were used to conceptualize how information should be classified and presented on the library's main page. Usability scenarios and think-aloud protocols were used to explore how students, especially those new to the campus, conceptualize the information-seeking process and how they go about conducting a search. Participants included library employees, university faculty, staff, and students. These methods can be replicated by any library, large or small, and demonstrate that even small-scale usability evaluations can improve patrons' understanding of and access to library resources. [ABSTRACT FROM AUTHOR]
Databáze:	Library, Information Science & Technology Abstracts
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