| Abstrakt: |
Electronic commerce is important, and perhaps, inevitable. Thus to consider the legal implications of enforcement, recognition and compliance with online alternative dispute resolution (OADR) is essential. However, in analysing enforcement, recognition and compliance with OADR, one must contemplate primarily the value of fair process which OADR solutions are subject to, and the value of efficiency which OADR solutions are seen to achieve. without which the OADR outcome(s) will be cast in doubt. Clearly, there is no point in discussing applicable remedies to internet disputes without promoting at the same time appropriate enforcement mechanisms. From this perspective, OADR could be viewed as an exercise in futility if there is no efficient mechanism in place to enforce the outcome(s). Indeed, access to justice is only meaningful where the outcome(s) of the OADR proceedings can be enforced. Enforcement of OADR outcome(s) poses no problem when it is in the interest of both parties to fulfil their agreement. However, the enforcement difficulties associated with global networks may suggest that enforcement can be best achieved through technological measures. In fact, where small amounts of money are involved, as it is the case in most internet disputes, and where an e-business, most probably, will have no assets within the jurisdictional reach of the internet user, providing some other means to minimise the problem of enforceability, such as technological measures, becomes pressing. In advancing this issue, this article will find out whether the internet itself, without governmental back up effort, can be viewed as an effective enforcement tool in cyberspace. However, accountability in OADR may be based around institutional arrangements and not the medium, i.e., the internet. Consequently, where appropriate, this article will proceed to discuss the governmental role in OADR enforcement through its court system, since enforcement in OADR schemes might depend on having a contract or award that would be recognised by a court of law. This article concludes that at present, enforceability of outcome(s) is the weakest point of OADR procedures. Thus, it is important to recognise that in the modernisation of the ADR procedures in the form of OADR, one must take care not to diminish its legality. [ABSTRACT FROM AUTHOR] |
