Roadmap For The Implementation Of The Quality Management System In Smes In The Industrial Sector.

Autor: Rincón Villamizar, Diego Javier1, Castro Escobar, Sandra Milena1, Peñarada Ayala, Zoraima1, Suarez Castrillón, Albert Miyer2, Suarez Castrillon, Sir-Alexci3
Zdroj: Webology. 2022, Vol. 19 Issue 5, p633-650. 17p.
Abstrakt: This study presented the design of a route to carry out the implementation of a Quality Management System (QMS), under a methodology of continuous improvement, based on the Deming cycle or PHVA (Plan, Do, Check, Act), as a guide for the Kaizen method in which the chapters of ISO 9001:2015 were incorporated, in addition to making use of the 5'S philosophy as a corrective tool; on the other hand, initially a diagnosis was developed that shows the context and degree of compliance with the regulations, following this an analysis of the results obtained was carried out and a contribution was made in the documentation of the processes of each entity and finally a structuring to the route for the implementation of the QMS, contributing to the competitiveness, effectiveness, and efficiency of the organizations and compliance of each of its products. [ABSTRACT FROM AUTHOR]
Databáze: Library, Information Science & Technology Abstracts