Enterprise Systems in the Public Sector: Driving Forces and a Conceptual Framework.

Autor:	Roztocki, Narcyz1 (AUTHOR) roztocki@kozminski.edu.pl, Strzelczyk, Wojciech1 (AUTHOR), Weistroffer, Heinz Roland2 (AUTHOR)
Předmět:	Public sector Government business enterprises Enterprise resource planning Semi-structured interviews Business improvement districts
Zdroj:	Information Systems Management. 2023, Vol. 40 Issue 4, p337-353. 17p. 1 Diagram, 5 Charts.
Abstrakt:	This paper provides an understanding of the driving forces in enterprise systems (ES) implementation in the public sector. The data in this multi-case study were collected in semi-structured interviews of City Hall employees in Poland, representing diverse levels of experience and authority. Based on these data, we identify six key concepts in ES public sector implementations and propose a conceptual framework to serve as guidance for implementation projects and provide a foundation for further research. [ABSTRACT FROM AUTHOR]
Databáze:	Library, Information Science & Technology Abstracts
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