Encouraging people to embrace feedback-seeking in online learning: An investigation of informational and relational drivers.

Autor: Wu, Manli1,2 (AUTHOR) manli@mail.ustc.edu.cn, Xu, Xiaojuan3 (AUTHOR) xxjksks@126.com, Kang, Lele4 (AUTHOR) lelekang@nju.edu.cn, Zhao, J. Leon2 (AUTHOR) jlzhao@cityu.edu.hk, Liang, Liang1 (AUTHOR) lliang@ustc.edu.cn
Předmět:
Zdroj: Internet Research. 2019, Vol. 29 Issue 4, p749-771. 23p.
Abstrakt: Purpose: The purpose of this paper is to examine the impacts of perceived informational value and perceived relational value on feedback-seeking intention in online communities of inquiry (OCoIs). To develop an integrated theoretical framework, the antecedents of perceived informational value and perceived relational value are also investigated. Design/methodology/approach: This study builds on the relational communication theory (RCT) and the social psychology perspective to develop an integrated research model regarding feedback-seeking. Hypotheses were empirically tested using data collected from 262 subjects who are members of OCoIs. Findings: The results indicate that feedback-seeking intention is positively affected by perceived informational and relational value of feedback-seeking. Furthermore, perceived informational value partially mediates the effects of feedback-seeking self-efficacy and learning goal orientation on feedback-seeking intention; perceived relational value partially mediates the effects of social influence and social risk on feedback-seeking intention. Practical implications: The results suggest that practitioners can promote feedback-seeking by enhancing learners' informational and relational dependencies on OCoIs. To achieve effective online learning, practitioners should consider learners' characteristics to provide personalized learning interventions. Originality/value: This study advances RCT and the social psychology perspective to develop an integrated model for understanding feedback-seeking. The empirical results complement information-related explanations of feedback-seeking by finding that a relationship-related explanation is more important for promoting feedback-seeking in OCoIs. The proposed model also indicates that tolerance for ambiguity serves as a moderator in the relationship between perceived informational value and its antecedents. [ABSTRACT FROM AUTHOR]
Databáze: Library, Information Science & Technology Abstracts