Innovative Priority Mechanisms in Service Operations
| Autor: | Cui, Shiliang, Wang, Zhongbin, Yang, Luyi |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2023 |
| Předmět: |
Service Operations
Priority Queues Service Innovations Queue-scalping Referral priority program Service-position-trading Linesitting Dynamic priority policy Decision Making Applications to Service Systems Queueing Theory bic Book Industry Communication::K Economics finance business & management::KN Industry & industrial studies::KNS Service industries bic Book Industry Communication::K Economics finance business & management::KJ Business & management::KJM Management & management techniques::KJMV Management of specific areas bic Book Industry Communication::K Economics finance business & management::KJ Business & management::KJT Operational research bic Book Industry Communication::K Economics finance business & management::KN Industry & industrial studies |
| Druh dokumentu: | book |
| DOI: | 10.1007/978-3-031-30841-3 |
| Popis: | This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book. |
| Databáze: | OAPEN Library |
| Externí odkaz: |
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