An exploratory mixed-methods study to determine factors which may affect satisfaction levels of patients outside of a clinical setting
| Autor: | Talmage, Grant L. |
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| Jazyk: | angličtina |
| Rok vydání: | 2007 |
| Předmět: | |
| Druh dokumentu: | Diplomová práce |
| Popis: | Mini-dissertation in partial compliance with the requirements for the Masters Degree in Technology: Chiropractic, Durban University of Technology, 2007. It has been shown that patient satisfaction evaluation is an excellent tool that may be used to determine whether practitioner services are meeting the needs of the general public. Furthermore, it has been observed that patients who were satisfied with their treatment behave differently to those who were dissatisfied with their levels of care, as patient’s who were satisfied with their levels of treatment are more likely to be compliant with their treatment regime and more likely to seek out similar care for the same condition in the future. With satisfaction having such an affect on patient’s behaviour toward practitioners and the treatment experience outcomes, it is imperative to understand the underlying factors that may affect the levels of satisfaction. M |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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