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The aim of this study is to examine the user education that librarians at university libraries have with students on the medical programme, to present how the user education is conducted, to identify which approach emerges and how the user education can be developed. The theory underlying this study is four approaches that Sundin (2005) identified when examining web-based user education: A source-oriented approach, a behavior-oriented approach, a process-oriented approach and a communication-oriented approach. By highlighting these approaches, it becomes clearer which focus the user education have with students on the medical programme. To get hold of this knowledge, semi-structured interviews were conducted with four librarians who work with user education with students on the medical programme. The collected material was analyzed using qualitative text analysis. The result shows that user education is organized in different ways. In common is that all librarians meet students in semester one and ten. Mostly the user education has the form of lectures but even practical exercises are included. All four approaches emerged in the user educations but the most prominent was the process-oriented approach. All librarians describe the students’ understanding as central in the user education which can be connected to a process-oriented approach. Students’ understanding is mentioned several times during the interview, and even when the librarians talk about what is most important for them to pass on in user education. All librarians have a great variety of suggestions on how user education can be developed in the future. |
