A Study on Payment Process Improvement of Financial Services by Risk Management
| Autor: | KAO, MIN-NA, 高敏娜 |
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| Rok vydání: | 2019 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 107 The financial services industry is a franchise industry which is regulated by the Financial Supervisory Commission. And it is generally required to have formulate adequate risk management policies, and establish operationally independent and effective risk management mechanisms. With the development of information technology, establish the payment system to assist with manual work, but the payment system has not been updated for a long time, and exposed many difficulties and problems. The thesis used risk management process which includes hazard identification, risk assessment, risk decision making, implementation of risk controls and evaluation. The Preliminary hazard analysis was performed to analyze risk factor, Delphi method was performed to assess the frequency and severity of lost, risk matrix was performed to define the level of risk. The thesis selects appropriate controls or countermeasures to mitigate each risk factor, and comparison before and after of controls. The findings of the thesis were the following: there are two risks of payment operation process stand out; the first one is payment details which can be hijacked in transit or altered, it would be cause loss money; the second is personal data of payment detail which were leaked, and violation of the Personal Information Protection Act, it would be cause public negative perception and loss reputation. This thesis proposes risk control and improve scheme from management and working plane respectively, one is set an information security operating environment the other is increase control and inspection mechanisms in payment system. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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