The Relationship Study among Performance Reward System, Job Performance and Organizational Citizenship Behavior: The Mediation of Job Engagement

Autor: LI, YI-TING, 李伊婷
Rok vydání: 2019
Druh dokumentu: 學位論文 ; thesis
Popis: 107
In the era of knowledge-based economy, “talents”, that is to say qualified personnel and people with special skills, are the key to business competitiveness. The entrepreneurial environment is increasingly competitive. In order to improve organizational performance and create higher value, many companies have chosen a performance reward system to closely link performance with employee rewards, hoping to rapidly improve performance. Therefore, how to design a suitable incentive mechanism to make employees work towards the organization’s goals is an important research topic. The purpose of the present thesis is to focus on whether rewards can produce significant incentive effects, and thus improve the performance of individual employees and organizational citizenship behavior (OCB). Furthermore, the present study uses job engagement as an intervening variable to explore whether there is a significant mediating effect on the performance reward system, on job performance, as well as on organizational citizenship behavior (OCB). As for the subjects of the present study, questionnaires were distributed to Taiwan’s general corporate employees. The questionnaires were mainly distributed online through the author’s network of interpersonal relationships. A total of 211 valid questionnaires were collected, then regression analysis, correlation analysis, and differential analysis were used to verify the research hypothesis. The results of the study show that (1) the performance reward system has a significant impact on job performance; (2) the performance reward system has a significant impact on organizational citizenship behavior (OCB); (3) job engagement has a mediating effect between performance reward system and the job performance; and (4) job engagement has a mediating effect on the performance reward system and organizational citizenship behavior (OCB). Key Words: Performance Reward System, Job Performance, Organizational Citizenship Behavior, Job Engagement
Databáze: Networked Digital Library of Theses & Dissertations