The Influence of Perceptions of Organizational Politics and Impression Management on Organizational Citizenship Behaviour:Spiritual Leadership as a Moderator

Autor: Fang-Jyun Lu, 盧芳君
Rok vydání: 2015
Druh dokumentu: 學位論文 ; thesis
Popis: 103
This research had the purpose of investigating the influence of organizational politics perceptions and impression management on organizational citizenship behaviour. Spiritual leadership is the moderator to research the interfering effect on the relationship between impression management and organizational citizenship behaviour, in order to provide human resources management and organizational leadership suggestions to the financial service industry. In this study, we proposed conceptual framework and research hypotheses after literature review of organizational politics perceptions, impression management, organizational citizenship behaviour, and spiritual leadership. The research method was survey by questionnaire, including questionnaires on the organizational politics perceptions scale, the impression management scale, the organizational citizenship behaviour scale, and the spiritual leadership scale. The questionnaires participants were mostly financial services employees. In total 550 questionnaires were sent out. Of which 476 were returned, giving a return rate of 86.54%.After discarding 76 invalid questionnaires there was a total of 400 valid questionnaires, which made the rate of valid samples 72.72%. After valid questionnaires were collected, descriptive statistical analysis was conducted to understand the distribution of the sample data in personal background. Pearson correlation analysis was conducted to test the relationship of the dimensions of organizational politics perceptions,impression management, organizational citizenship behaviour, and spiritual leadership. Regression analysis was used to test the influence between organizational politics perceptions and impression management, and the influence between impression management and organizational citizenship behaviour; Lastly hierarchical regression analysis was conducted to test the moderated effect of spiritual leadership on organizational citizenship behaviour. According to the analysis of the data the following conclusions were proposed in the study: 1.Impression management strategies of supplication and intimidation were positively affected by organizational politics perceptions. 2.Organizational citizenship behaviour was positively affected by the impression management strategy of ingratiation. Organizational citizenship behaviour was negatively affected by the impression management strategy of intimidation. The following suggestions were proposed in accordance with the foregoing conclusions: 1. Reduced the organization of member’s perceptions of organizational politics 2. Reduced organizational members to used impression management strategies
Databáze: Networked Digital Library of Theses & Dissertations