A Study on Key Factors of Effectively Import Total Quality Management - A Case Study of Brush Foundry

Autor: Kuo-Chien Tai, 戴國謙
Rok vydání: 2014
Druh dokumentu: 學位論文 ; thesis
Popis: 102
In Taiwan, Original Equipment Manufacturer (OEM) is in the face of low-cost pressure, in order to maintain its competition, the import of total quality management (TQM) is a relatively important strategy. In larger enterprises, TQM has become a management model and system, but for those still not clearly implementing total quality management business, how to import TQM is a relatively important issue. This study investigates the OEM when introducing TQM in which what is the key factors affect the introduction of TQM to what degree of importance for the OEM, as well as the impact between factors, and thus how to effectively manage these factors for the OEM and guarantee successfully import of TQM into OEM. In the literature, we compile successfully imported TQM factors and use questionnaires to seek expert advice and use the analytic hierarchy process (AHP) quantitative methodology to analyze and screen procedures to obtain the material impact factor as the key factors of successful introduction of TQM to OEM. Also, the interpretive structural modeling (ISM) and DEMATEL are used to analyze the impact of causal factors. The results indicate that recommended reference for subcontractor managers can effectively introduce TQM to their company.
Databáze: Networked Digital Library of Theses & Dissertations