A research on the cross-cultural training needs of Taiwanese medical professionals before dispatched to China - A case study of a Taiwan medical center

Autor: Ya-Li Tsai, 蔡雅莉
Rok vydání: 2014
Druh dokumentu: 學位論文 ; thesis
Popis: 102
With the frequent cross-strait exchanges, the medical industry has also branched out to China, whether in the past or present, medical environment in Taiwan is indeed better than in China. Although the two sides seemingly are the same culture, Chinese and Taiwanese both speak the same language, however, they still belong to two differently cultural backgrounds. Consequently, such as living in different and unfamiliar places, Taiwanese have to face quite a bit of cross-cultural adaptation while dispatched to China. Cross-cultural training had long been regarded as cross-cultural interaction tool overseas managers effectively promoted, in fact, many studies had also confirmed that the importance of cross-cultural training before dispatched. Most studies had tended to focus on general corporate expatriates as the research objects, in this context, this study sought to address the objective, to investigate the cross-cultural training needs of Taiwanese medical professionals before dispatched to China, in order to extract the closer and actual needs of expatriates as a reference. After analysis of the case, the study found that the case hospital did not provide cross-cultural training or information for expatriates before dispatched, they could only browse the official website of the hospital to understand surroundings or department introduction at Ximen branch. Although both sides of the same language, there are big differences due to the background and political environment, all interviewees believe in, regardless of whether with dispatched experiences or not, if the hospital could provide expatriates the cross-cultural training needs before dispatched, the cross culture adaptation period would be shortened. The cross-cultural training needs of Taiwanese medical professionals before dispatched are, first, Cultural Adaptation, cross-cultural training of expatriate families and training of ability of culture perceived; Second, Job Adaptation, field experience, tutor support in host country, enhancing training knowledge and training skills, training of knowledge and skills to collect relevant information and training of relevant professional knowledge and skills. A successful cross-cultural training system medical industry expects to build up has to depend on breakthrough of concepts and the integration of resources. Academia and professional training institutions should develop appropriate training plans and programs jointly for the effective implementation of in-depth cross-cultural training through the integration of experiences and resources.
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