The study of SaaS outsourcing performance–based on Resource-Based View
| Autor: | Mei-Huei Tsai, 蔡美惠 |
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| Rok vydání: | 2014 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 102 SaaS is a lease over the Internet. SaaS provides companies for business “on-demand” model and helps them use external IT sources to optimize the information system efficiency. However, the company has some problems with outsourcing vendors, such as limits on the contract, poor coordination and communication. Therefore, these problems make it difficult to maintain their relationship and cause to end the relationship or change other vendors. This study uses the Resource-Based view to explore how the company avoids risk and creates opportunities with SaaS service. Besides, how the company strengthens organizational capabilities (Technological Opportunism and Technological Sophistication) maintains the commitment of long-term cooperative relationship. We collect 175 questionnaires about using the SmartPLS software to analyze data. Our findings show as follows：(1)The organizational capabilities (Technological Opportunism and Technological Sophistication) have positive effect on the SaaS vendors commitment. (2)Using Strategic Risk of the SaaS has negative effect on the organizational capabilities (Technological Opportunism and Technological Sophistication). (3)Using Core Competencies and Strategic Flexibilities of the SaaS have positive effect on the organizational capabilities (Technological Opportunism and Technological Sophistication). |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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