The Relationship between Volunteers' Motivations, Job Satisfaction and Organizational Commitment:A Case Study on the Volunteers Team of Ton Yen General Hospital

Autor: Hui-Lin Lin, 林惠玲
Rok vydání: 2013
Druh dokumentu: 學位論文 ; thesis
Popis: 101
The purpose of this study was to explore motivation, job satisfaction and organizational commitment: a case study on the volunteers team of Ton-Yen General Hospital. Study interviewees were the individual depth interviews of 7 volunteer who cumulative service hours achieved between 2,000 to 8,000 and focus group interviews from 24 volunteer who cumulative service hours achieved between 300 to 1,500, calculated up to December 31, 2012 ended. Interview material gathered, analyzed and categorized through the content analysis method. Understood what caused the relationship varied between personal background variables, motivation, job satisfaction and organizational commitment via interviews in order to provide some constructive feedback. Interviews analysis revealed the following results: (1) volunteers’ age, living area and marriage would affect willingness to participate and motivation. But gender, occupation, number of children, education level and the main means of transport wouldn't affect willingness to participate and motivation. (2) volunteers’ personal learning and growth, social responsibility and organizational characteristics the three kinds of motivation type would affect job satisfaction. (3) volunteers’ internal and external of job satisfaction higher or lower would affect organizational commitment strength or weakness. Research recommended the following results: (1) to increase volunteer related law knowledge courses to build a complete hospital volunteer training planning. (2) to reinforce the lateral interaction between the volunteers team and hospital side for making communication more smoothly. (3) to build volunteers teams’ information platform and collaboration networks for developing organizational characteristics.
Databáze: Networked Digital Library of Theses & Dissertations