The Study of Correlation between Social Capital and Organizational Commitment of Volunteers in Nonprofit Organization

Autor: Huang, Yi-Wen, 黃意雯
Rok vydání: 2012
Druh dokumentu: 學位論文 ; thesis
Popis: 100
Many welfare services of non-profit organizations (NPOs) have to assist by volunteers in order to cope with the changing society, over-loaded assignments and limited fund. Without them it’s hard to keep NPOs accomplish their missions and sustainable development. Although volunteers are very important for NPOs, it is impossible to avoid volunteers turnover, if turnover rate of volunteers is too high, it may cause NPOs losses and challenge. Therefore, how to make volunteers willing to devote their services continuous and stable is a new issue for many NPOs. According to this, the main purpose of the study was try to discuss the reason for volunteers keep going to devote their services and the status of social capital they have in NPOs which lead them have organizational commitment. This research utilized cluster sampling method of the questionnaire survey sampled 16 NPOs in Taichung which applying for Xiang-Ho Project totally sent out 981 questionnaires. Finally 264 were returned, 258 were valid and the rate of the effective response is 27%. After the statistical analysis, we found out the following points: 1. The following present status of volunteers in NPOs are most: female, no marriage, have religious, educational background: college or university above, once attended volunteer training, no take up the position of volunteer group, double interaction with NPOs, average service seniority below one year, average service one day for a week, average service 1 to 3 hours for a week. 2. Among the personal basic information in NPOs: gender, average service hours, whether take up the position of volunteer group or not and different interaction with NPOs to the social capital have significant difference. And average service hours, whether attend volunteer training or not, whether take up the position of volunteer group or not, different interaction with NPOs and belong to multi-service’s NPOs have significant difference to the organizational commitment. 3. Among the personal basic information in NPOs: age, service seniority, average service days a week and average service hours have high level of significance with the organizational commitment. Among the social capital to the organizational commitment have reach significant level including commitment to external control of regulations cognitive, moral commitment of value recognition, and involvement commitment of trust and reciprocity of each other. 4. The basic personal volunteer’s character and social capital have high significant explanatory power to organizational commitment. And to whole organizational commitment as the trust and reciprocity of each other has highest significant explanatory power. According to the research results, this study suggests the following recommendations: 1. Making good planning on volunteers NPOs should make sure the purpose before recruit volunteers and draft volunteer’s working content and role clearly, besides hold different job training from volunteer and employee. 2. Strategy of stable volunteers Trust and reciprocity in organization more is well influence to let volunteer have strong organizational commitment. Not only take place meeting and training periodical to let volunteers know more about NPOs but also hold some informal activities to promote each other’s relationship. 3. Operation of NPOs Accumulating the social capital of NPOs, especially enhance inside human relationship and regard volunteer’s organizational commitment as the important social capital core to develop, will be good for NPOs to operate. Key words:non-profit organizational volunteers (NPOs), social capital, organizational commitment.
Databáze: Networked Digital Library of Theses & Dissertations