Evaluating and Selecting Business Intelligence Systems by a Fuzzy Weighted Average Approach

Autor: NGUYEN PHAN ANH HUY, 阮藩英輝
Druh dokumentu: 學位論文 ; thesis
Popis: 99
Business intelligence is a managerial concept which helps managers to manage their organization and make strategic decisions for their business. In this digital age, the functions of information technology (IT) are becoming more and more important. Business intelligence system (BIS) is one of the survivals of the company. Evaluating and selecting a suitable business intelligence system are the critical strategic decisions in formulating business strategy. This study introduces the fuzzy weighted average approach to evaluate and select the suitable business intelligence system in order to help the company to increase many benefits. The combination of qualitative and quantitative criteria is adopted in this method to make right decision when choosing a business intelligence system. The centroid ranking method from Wang et al. (2006) is applied to rank all the final fuzzy evaluation values from the provided model. A numerical example is used to test the model. The proposed model can help companies to evaluate business intelligence systems and select their best systems to support the business.
Databáze: Networked Digital Library of Theses & Dissertations