Performance Evaluation of Telecommunication Industry between China and Taiwan
| Autor: | Tsung-Ting Shih, 施宗廷 |
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| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 99 The situation becomes more and more difficultly for a telecommunication company to retain a successful operational model in the highly competitive environment. In fact, a good performance evaluation method becomes a good management technique for bench marking the advantages among industry. The objective of this research is to provide an effective study based on data envelopment analysis (DEA) to evaluate the performances for the telecommunication industry between Taiwan and China, as well as analyze the efficiency and improvement suggestions for those companies which want to improve the efficiency. Realistic data are collected from both China and Taiwan’s published stock market. There are in total 5 major companies; Chunghwa Telecom, Far Eastone, Taiwan Mobile, China Mobile and China Unicom, which are including with 90% market share of Taiwan and China. The results show that 3 companies have very good performances. Moreover, this study provides improvement suggestions for those companies, which performances are not good enough. This method and results are useful for telecommunication industry for management and bench marking between Taiwan and China. Key Words: data envelopment analysis, efficiency, performance, telecommunication |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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