A Study of Occupational Burnout Assessement Among Workers in a Public Hospital

Autor: Yu-ting Wong, 翁瑜婷
Rok vydání: 2011
Druh dokumentu: 學位論文 ; thesis
Popis: 99
Background and Purpose: Burnout is considered as physical and mental fatigue and exhaustion. Chronic burnout could present negative effects on body and mind. Hospital workers are often heard of serious burnout and sudden death caused by burnout. In order to understand the burnout status of hospital workers, this study aims to evaluate the workplace burnout of the staff in a public hospital for workplace health promotion project in hospitals. Research method:With Quota sampling, the doctors, nurses, technicians, and administrators in a public hospital in central Taiwan were proceeded questionnaire survey. Total 405 valid questionnaires were retrieved, with the retrieval rate 96.4%. The scales compiled by domestic researchers with good validity were applied as the research tools, including Workplace Burnout Scales – Chinese version (Personal Burnout, Work-related Burnout, Client-related Burnout, Over-Commitment), Job Characteristics scales (psychological work demands, job control, job insecurity), Psychological Disturbance scale (BSRS-5), and Work Stress. Research outcomes: The research results on personal burnout (males scored 47.9, females 53.9), work-related burnout (males scored 42.0, females 50.4), weekly working hours (males 50.4 hours, female 47.3), and perception of work stress (males 27.2%, females 34.3%) were much higher than the survey results of the employee burnout in Taipei City (2007) and nationwide (2004). Apparently, hospital workers were the ones who suffered from high work stress and high burnout. Nursing staffs appeared higher personal burnout, work-related burnout, work-related mental load, and psychological disturbance than other research subjects. Regarding the regression model of work-place burmout, the predictive factors of work stress, psychological disturbance (BSRS-5), work-related mental load, work satisfaction, and unstable employment achieved remarkable burnout, with the explanation 49.8%. Conclusions and Suggestions: In consideration of gender and age, a health promotion project with empowerment for hospital workers was drafted from the aspects of psychological disturbance of employees, work-related mental load, health awareness, and work satisfaction.
Databáze: Networked Digital Library of Theses & Dissertations
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