The Use of 7Cs Framework Customer Interface on the Design of University of Technology e-Learning Website
| Autor: | Wen-Hwa Wu, 吳玟嬅 |
|---|---|
| Rok vydání: | 2010 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 98 This study aimed to construct an on-line Microsoft VISIO e-Learning websitewith 7Cs Framework customer interface design concepts. The e-Learning website was designed and developed based on the ADDIE (Analyze, Design, Develop,Implement, Evaluation) model. The purposes of this study were: 1) To understandthe constructing process that applies 7Cs Framework customer interface to an on-line Microsoft VISIO e-Learning websites, and 2) To evaluate the e-Learning effectiveness of an on-line Microsoft VISIO e-Learning website with 7Cs Framework customer interface. The research samples used for evaluating the e-Learning effectiveness were taken from the students and teachers who were studying and teaching in an University of Technology, Taichung, Taiwan. Qualitative method was used in this study as well as quantitative analysis for evaluation purpose. To understand users’ opinions after using 7Cs Framework e-Learning website, the website evaluation sheets and in-depth interviews were conducted for the evaluation purpose of 7Cs Framework customer interface design. The major findings are summarized in the following: 1. The difficulties encountered during the construction of the website, hardest items were “community”,“customization”, and “context” In accordance with actual requirements have encountered are fully resolved. 2. After using 7Cs Framework customer interface to design e-Learning website,expertises and students rank items in order of satisfaction in 7Cs Framework customer interface design respectively: “connection” (best), “content” (best), and “community”(worst). 3. Four feedbacks and suggestions in e-Learning website design during construction of 7Cs Framework customer interface design are included in this study：“Layout Design of a professional template”, “Curriculum units or teaching method designed to use serial numbers or serial numbers” “Use of theme-based approach in designing the connecting junction connecting knot Station”, and “Users can use the decision from the Bank layout style, or color block approach in designing customized features”. 4. Four feedbacks and suggestions in designing and studying function of e-Learning website during construction of 7Cs Framework customer interface design are included in this study：“Using PO mode operations or thinking problems Design”,“The use of attractive design of the picture or text mode” “Can learn more advanced skills in using designed in a manner”, and “a tree diagram approach in designing”. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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