The Study of Real-time Mobile Communication Apply to Teleconsultation

Autor: Ming-Chi Liu, 劉孟基
Rok vydání: 2009
Druh dokumentu: 學位論文 ; thesis
Popis: 97
With Taiwan''s aging population, medical costs continue to grow, in order to achieve better use of medical resources, the research proposals should use more advanced information technology to meet the integrated medical care. However, the present study telemedical care only explored the level of implementation in equipment or technology, failured to investigate the basic needs of health care from the patient''s perception. In this study, we collect characteristics of the health care market, from the important dimensions of adequate medical information, medical treatment at low cost, good quality of interaction and communication skills, integrated medical care in the current operating concept to find out the main factors of real-time mobile communications apply to teleconsultation and to achieve the best strategy of implementation of the program. The study used factor analysis procedures and Analytic Hierarchy Process f to explore the main factors of high-risk patients would use mobile phone video for the implementation of telemedical consultation from the samples, the most important factors were as "telemedical experienced medical staff (value: 0.0136)", "customers can use anytime, anywhere medical advice (value: 0.0112)", "telemedical staff are happy to work with patients to communicate (value: 0.0111)." It can be seen that the quickly and easily medical health care cause of advaced technology is not the main factor to allow them to use telemedical consultation.On contrast, the customer still cares about the basic needs of health care, Such as empathy of medical staff and rich experience in teleconsultation.It is proposed that the future development of real-time mobile communication integration teleconsultation service model, should be more active in medical staff participation and input, it will works to patients
Databáze: Networked Digital Library of Theses & Dissertations