A Conceptual Model of Green Product Design Combining Quality

Autor: Tsai-Chen Yang, 楊采真
Rok vydání: 2009
Druh dokumentu: 學位論文 ; thesis
Popis: 97
Computers, communication and consumer electronic products, categorized as 3C products in Taiwan, play an important role in our daily life. The environmental protection issue on 3C products has become focal points worldwide. In recent years, environmental protection laws, such as RoHS and WEEE, were implemented one after another. With the anticipation of strict environmental directives, green design has become a critical and inevitable issue for manufacturers. The 3C industry have to design and manufacture products that comply with the environmental protection laws by including concepts of design for environment, such as regenerated materials, avoiding hazardous substances, and final product recycling. The sustainable development has recently become a common concern for industrial, academic, and government sectors. However, concepts of green production and consumption, for enterprises and consumers respectively need to be established in order to achieve the goal of sustainable development. The primary intention of this research is on green product design for 3C industry via the utilization of a method integrating the concepts and techniques of quality function deployment (QFD) and voting analytic hierarchy process (VAHP). Green product design related literature was first reviewed to screen adequate criteria and expert interview was performed for confirmation. The questionnaire was distributed to 3C manufacturers in research and development departments, as well as 3C products users. The QFD utilizes house of quality (HOQ) as a base for understanding customer requirements, and establishing criteria of product design. The utilization of VAHP ensures that the criteria can be objectively arranged, and the house of quality for green product design can be systematically established. The objectives of this research are as follows: (1) to assess the current operation of green design in 3C industry, (2) to develop a framework of green product design utilizing QFD, (3) to establish criteria of green product design from the viewpoints of manufacturers and consumers, and (4) to calculate weight of green product design criteria via the utilization of VAHP and establish the house of quality for green product design. The findings of this research are as follows: (1) main considerations for 3C manufacturers in green product design are technical capability of alternative green materials, avoid containing hazardous substance in raw material, high safety in using products, free of hazardous packaging material/container/label, and recycling materials, (2) main considerations for general consumers in green product design include free of toxic packaging material/container/label, high safety in using products, durability of product, product testing report, and durable raw materials, (3) with the aid of QFD, while integrating consumer voices and design parameters, the most important factors in green product design are materials recycling, free of hazardous packaging material/container/label, and avoid containing hazardous substance in raw material.
Databáze: Networked Digital Library of Theses & Dissertations