The upward influence tactics in Chinese subordinate:The subordinate of attribute、authority values and relationship difference
Autor: | Hui-Ting Chuang, 莊惠婷 |
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Rok vydání: | 2008 |
Druh dokumentu: | 學位論文 ; thesis |
Popis: | 96 The interaction between superiors and subordinates is one of the most important research questions in organization behavior studies. Since lacking formal authority, subordinates often use influence tactics to change their superiors’ behaviors and reach their purposes, called “upward influence” Most previous studies usually use upward influence tactics found in western literature as their framework, and test in Chinese organizations, they do not consider of cultural difference. As compared with western culture, Chinese society appears to be conform to the authority、respect Guanxi. Therefore, this study tries to find out the unique upward influence tactics in Chinese organization and comparing to west, otherwise, discussing value difference to upward influence tactics influence and how the subordinate attribute to influence in the upward influence tactics. This study used two approach .First, following the inductive approach, the study used open questionnaire survey to collect the upward influence events in work organization, which is used by Kipnis (1980). Second, we used quantification survey to test how the culture value to influence upward influence tactics choose. These tactics can be integrated into three categories, and eleven influence tactic. The first category is rational-oriented tactics, including rational persuasion, presenting fact, assert oneself and upward appeal. The second category is ingratiation-oriented tactics, including, represent, acting according to timing, ostensible obedience, and adulation. The third category is relationship-oriented tactics, including, soft asking, and asking help through relationship, coalition. Comparing with western literature, rational-oriented tactics are common used in both Western and Chinese organization. Asking help through relationship reflects the relationship-oriented characteristic in Chinese society. Besides, due to conform to the authority and respect Guanxi influence culture, relationship-oriented tactics are the special phenomenon in Chinese organizations, which shows the complication of interpersonal interaction in Chinese society. |
Databáze: | Networked Digital Library of Theses & Dissertations |
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