A Study of Relations among Work Environment Factors and Motivation to Transfer of Training for Motor Salespeople in Taiwan－The Moderating Effect of Role Stress
| Autor: | Chia-I Lee, 李佳儀 |
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| Rok vydání: | 2007 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 95 Due to the structure of motor industry has been changed over the time, so as to enhance the competition is the critical factor for enterprises. Therefore, the power of competition comes from improving the motor salespeople quality. Nevertheless, improving the salespeople quality must rely on educational training. This article emphasized the training for motor salespeople in Taiwan and investigated the relationship between the work environment (organizational support, supervisor support & peer support) and role stress (role conflict & role ambiguity) with the motivation to transfer of what they learned from training programs back to their jobs. The role stress was then the interference variable between the work environment and the motivation to transfer of training. This research adopted quantitative method. The author mailed out 700 questionnaires to motor salespeople in Taiwan; 430 completed questionnaires were returned, 150 invalid questionnaires were excluded, and 280 questionnaires were usable in this study, representing a response rate of 40 percent. In applying Person correlation and multiple regression analysis, the result proved organizational support, supervisor support and peer support was significant and positive predictor of motivation to transfer of training, and role ambiguity had negative effect on motivation to transfer of training. Besides, role ambiguity moderated the relationship between peer support and motivation to transfer of training. Consequently, this study depending on the result of survey, the author suggested organization offer learning resource and establish transfer climate, supervisor support to participant training program, promote interaction and communicate with co-worker, and reduce role ambiguity and give clear responsibility. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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