The Relationship among Transformational Leadership, Organizational Commitment and Organizational Citizenship Behavior- A Study of Network Department in a Telecommunication Company

Autor: Mei-fei Chen, 陳玫妃
Rok vydání: 2007
Druh dokumentu: 學位論文 ; thesis
Popis: 95
This thesis is to study the relationship among transformational leadership, organizational commitment and organizational citizenship behavior within team levels and cross-levels. The analysis demonstrated in this thesis is based on 305 questionnaires collected from 63 leaders and 242 questionnaires from team members. The conclusions are listed as following. 1. The relationship between transformational leadership and organizational commitment (1) Transformational leadership positively impacts organizational commitment. (2) If the team members feel the inspiration from leaders, it will positively impact team members’ value commitment; if they feel leaders’ Idealized Influence, they will be positively impacted in retention commitment. (3) Transformational leadership is not the key factor of influencing team members’ organizational commitment. 2. The relationship between transformational leadership and organizational citizenship behavior (1) If the leaders enhance their transformational leadership, it will be helpful of strengthening team members’ OCB in the aspects of identification with the company, interpersonal harmony, civic virtue, conscientiousness and altruism. (2) In cross level, transformational leadership does effect the correlation to interpersonal harmony.
Databáze: Networked Digital Library of Theses & Dissertations