The Relationship between Job Stress and Employee Deviant Behaviors：The Moderating Effects of Personality and Social Suppor
| Autor: | Chien-jung Chiu, 邱健榕 |
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| Rok vydání: | 2006 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 94 Among past empirical research on employee discretionary behaviors, most has focused on positive work behaviors (e.g., organizational citizenship behavior), less attention has been paid to negative behaviors (e.g., employee deviant behavior). Numerous research has demonstrated job stress may influence job attitudes and behaviors. However, scant research examines the relationship between job stress and employee deviant behaviors, and the boundary condition of the above relationship. The purpose of this study is to investigate the relationship between stress and employee deviant behavior, and to explore the moderating effects of personality and social support. Utilizing questionnaire survey, this study investigated 397 employees. Results are as follows: First, Job stress was positive with employee employee deviant behavior (interpersonal deviance and organizational deviance). Second, role stressors had greater impact on organization deviant behavior more than on interpersonal deviant behavior. Third, positive stressor (challenge-related self-reported stress) was negatively related to employee deviant behavior, and distress stressor (hindrance-related self-reported stress) was positive related to employee deviant behavior. Fourth, the emotional stability (Neuroticism) moderated the relationship between job stress and interpersonal deviance. Specifically, emotional stability lessen the relationship between job stress and employee deviance. Finally, social support had no moderating effect on the relationship between job stress and employee deviance. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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