JUSTICE IN COMMERCIAL ARBITRATION-- EXAMINING PARTICIPANTS' PERCEPTION OF JUSTICE AND THE MODERATING EFFECT OF PARTICIPANTS' CULTURAL VALUES
| Autor: | Tsai-Jung Huang, 黃才容 |
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| Rok vydání: | 2005 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 94 A key driver of the acceptability and the greater use of commercial arbitration is justice. This study examines the antecedents and consequences of participants’ perception of justice in commercial arbitration, and the moderating roles played by participants’ arbitration experiences, power distance, and collectivism. This study tested the justice model using data from 160 persons who participated in arbitrations. The empirical results supported the model. Some highlights are that: (1) the more favorable the arbitration outcome, the greater distributive justice perceived by participants. And such distributive justice in turn affected the acceptability, trust, and usage intention of arbitration. (2) The greater the arbitrators’ professionalism judged by participants, the greater procedural justice perceived by participants. And the procedural justice predicted the acceptability, trust, and usage intention of arbitration. (3) When arbitrators played as mediational roles, participants perceived a higher level of interactional justice that in turn affected the acceptability, trust, and usage intention of arbitration. Besides, the participants’ arbitration experiences moderated the relationship between the antecedents and the justice. Also, power distance and collectivism moderated the relationship between the justice and the consequences. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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