IS outsourcing impact research of IT organization and staff - A multinational company case study
| Autor: | Chien-Chun Lin, 林建君 |
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| Rok vydání: | 2006 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 94 This research is intended to seek for business purpose and strategy of IT service outsourcing from the IT organization restructuring evolution process. Since IT outsourcing will cause organization change as well as career management impact to the employees. In this research, we’ve utilized the “Two-Factor Theory” to observe the commitment to the organization as well as the intention of resignation of resigned employees. We’ve realized from our research that the main concern to the IT staffs caused by the IT service outsourcing is that the organization does not provide a long-term planning and vision to the IT organization development in the future. Hence, business should enhance the communication to the employees regarding organization development strategy in order to lower the impact to the employees due to organization changes. The leadership should encourage employees to self develop in order to grow with the corporation. We’ve made the following recommendations for reference: 1. Since the IT staff headcount may be decreased significantly after outsourcing IT services, business should still keep manpower flexibility within organization in order to meet possible project needs in the future. 2. Develop the core business/IT competency for each member in the organization so that employees’ commitment can be enhanced. 3. Well utilize the resources from the outsourced partners in the ways of high stability, high feasibility, and high flexibility so that their service providing can meet the needs of business growth as well as information security. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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