The Source and Reaction to Job Stress of the Hospital Pharmacists
| Autor: | Mei-Jung Tseng, 曾美容 |
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| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 92 There are many factors contributing to medication error. A combination of these factors will create stress, nervousness, and distraction that would affect the dispensing accuracy. We expect this research to identify source of the stress of our pharmacists, how they feel and the frequency of such encounter. We also want to understand how they avoid the stress and their job satisfaction. It is our hope that this research can provide hospital management with guidelines to mitigate source of the stress and better emotion management for the pharmacist to reduce medication error.. This research was conducted by taking the questionnaires from 8 regional and 37 district hospital’s pharmacists and interims in Yun-Lin and Chia-Yi counties. In total, 320 questionnaires were distributed and 277.responded and received. The response ratio was 86.56%. We measured the job stress scores, frequency, the intent to avoid stress and the job satisfaction. The statistics matrix used in our measure includes mean, standard deviation, percentage, principal components analysis, t test, ANOVA, and frequency distribution. Our findings are: 1. The fear of medication error that causes medical dispute, fear of dispensing wrong medicine and frequently changed medicine are the only three items out of 37 sources of stress recorded medium and above scale. The top five of job stress are correlated with sex, age, children number, service year, characteristic and level of a hospital. The total stress scores range between low and medium. 2. The sense of secure scored the highest in principal component analysis in terms of magnitude of feeling stress, frequency and the intent to avoid stress. 3. The job satisfaction has low positive correlation with positions, low negative correlation with magnitude of feeling stress and frequency, low positive correlation with intent to avoid stress. 4. Significant differences have low correlation with intent to avoid stress, magnitude of feeling stress and frequency. The intent of avoiding stress for pharmacists is leaning toward accepting status quo and looking for improvement. 5. Significant differences of the magnitude of feeling stress are greater for female than male, married than unmarried, rotating shift than no rotation, one child than no child, university graduate than college’s, and Christian hospital than others. Yet for the “insufficient clinical information” source of stress, provincial hospital is greater than other hospitals. Significant differences of the frequency are greater for married than unmarried, rotating shift than no rotation and one child than no child. Significant differences of intent to avoid stress are greater for female than male, university graduate than college’s, region or regional education hospital than district hospital and Christian hospital than others |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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