The Linkage between the Word-of-Mouth and the Advertising Effects toward the Consumer Purchase Behavior─A Case Study for the Customers of Cell Phone in Southern Taiwan

Autor: Min-Ying Chen, 陳明縈
Rok vydání: 2004
Druh dokumentu: 學位論文 ; thesis
Popis: 92
As a result of the increasing cell phone holding rate, the competitions are enhanced among these mobile firms simultaneously. At this point, the study explored the impact of advertising effects to consumer purchase behavior. Furthermore, the study also explore an important and emerging topic that about Word-of-Mouth. The study has 523 effective samples from the south of Taiwan’s consumer who have bought and used the cell phone practically and the effective recover rate is 95.1%. The data analysis adapts descriptive statistics, factor analysis, canonical correlation analysis, t-test, ANOVA, regression analysis, and LISREL analysis to verify the hypotheses that were presented in this study. The main conclusions of the research are: 1. Between the advertising effects and the Word-of-Mouth have positive correlation, and the advertising effects will result positive effect in consumer purchase behavior through the Word-of-Mouth. 2. Between Word-of-Mouth and the consumer purchase behavior have positive correlation. 3. The advertising effects will positive affect the consumer purchase behavior. 4. The Word-of-Mouth will positive affect the consumer purchase behavior. 5. Different consumer characters have obvious deviations in each dimension except sex.
Databáze: Networked Digital Library of Theses & Dissertations