An integrated model of knowledge management: knowledge creation, knowledge assets, and Information Technology
| Autor: | Mong-Young He, 何明勇 |
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| Rok vydání: | 2003 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 91 In the beginning of the 21-century, an important strategy of enterprise competition and management is to create a knowledge-guided organization by consolidating IT(information technology) and organization knowledge. In the past, IT research only provided a theory structure on how to improve the creation of knowledge in an organization. However for how to implement creation of knowledge, there is no complete description regarding combining both design of IT and organization environment. Nonaka et al. (2000) Provided “knowledge assets” concept in his organization creation dynamical model. He thinks that combining IT and KA (Knowledge Assets) will be very useful for KC (knowledge creation) in organizations. This is only a concept guide. There is no practical proof on how to effectively use IT and KA to implement knowledge creation in an organization. Therefor, according to reference from theory, this research provides a concept structure, including both “IT complete infrastructure” and “knowledge assets” of knowledge creation in organizations. A questionnaire was prepared and people who work in middle to large sized enterprises were asked to complete it. From 204 returned valid questionnaires an analysis of the relationship between TKCI (Technological Knowledge Creation Infrastructure), “KA” and “KC” was made. It shows that through combining “TKCI” and “KA”, organization find a positive effect on “KC”. Furthermore was proven that in the 4 process of knowledge creation in an organization, 4 kinds KA will give organization difference influences. Compared to other knowledge assets, conceptual knowledge assets have a greater effect on internalization. Compared to other knowledge assets, routine knowledge assets have a greater effect on socialization. That provides business managers to use IT and KA and have high effective process of in their organization. The implications of the study are discussed, and further research directions are proposed. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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