The Design and Planning of Balanced Scorecard-A Case Study of Private Institute and Technology
| Autor: | Li-Hsiang Lai, 賴麗香 |
|---|---|
| Rok vydání: | 2003 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 91 The vocational institutes/Universities have to develop adaptive strategy, increase performance, and achieve high quality of education when facing difficult challenges such as school age population’s decline, new created bachelor or master degrees programs within existing institutes/universities, and the increasing numbers of new vocational institutes/universities. Besides, it is very important for the vocational institutes/universities to be special enough to attract students, therefore to get advantage. Balanced scorecard that is a powerful tool for measuring performance becomes the structure of measuring strategy. For the business organization, the balanced scorecard transfers business strategy to business process in order to create competitive advantage. For the government and nonprofit organization, the balanced scorecard is help to make common strategy and integrate organization to achieve strategy goal. In this thesis, we take some vocational institute as a case to investigate its system of evaluating performance and performance pointers whether are decided by strategy. By the balanced scorecard which indicates following four performance pointers: finance, customer, internal process, and learning, the possibility of the case implementing the system of balanced scorecard is investigated so as to be the reference for any vocational institute which is decided to implement the system of balanced scorecard. The research finds that the management and technology of evaluation of the case school’s performance is still using traditional methods and plan for long-time strategy is still insufficient. The current system to evaluate the case school’s performance is lack of causal relationship of integration. Therefore, Balanced scorecard will be brought into this with case school future strategy development of the case school this will help achieving school’s aim. The main structures are as follows: (一) The customer：providing high quality of teaching; offering flexible courses; to improve hard and soft ware; perfect services; client’s trust highly appraise of college. (二) Interior procedure：to develop school academic specialties to establish major courses; to create specialties teaching and research; to advance teacher’s qualification; to control teaching quality to strengthen collaboration between enterprises and academy; to promote business application; to promote administration efficiency. (三) Leaning development to encourage academic research of teachers; to improve administrative capability; satisfaction of all staffs; ability of information system. (四) Finance and budget：balancing budget; stabilizing school’s affairs continuing school’s development. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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