Operation Performance Analysis for Taipei Rapid Transit Corporation under External Environment Change
| Autor: | Shin-Yi Chou, 周欣怡 |
|---|---|
| Rok vydání: | 2001 |
| Druh dokumentu: | 學位論文 ; thesis |
| Popis: | 89 Transportation industry in Taiwan is monitored by government and is a necessity for people’s daily life. Therefore, performance evaluation of transportation industry is different from general one, which is evaluated by the financial ratio, relationship among resources input, service output and service consumption should be included. Most previous studies are focus on bus system instead of the Mass Rapid Transit (MRT). The purpose of this study is to establish a performance evaluation framework, indicators and procedure for the MRT. The operation network of MRT and preferential scheme for the riders from MRT to bus are two factors of external environment and will be discussed in this study. The assumption is based on the same price and service level, as long as the public transit market is in the cooperation. This study purposes to investigate the impact on the operation performance of the Taipei Rapid Transit Corporation (TRTC) due to the added operation of the new line and the implementation of the preferential scheme. Based on the performance evaluation structure established by Fielding (1985), 36 performance evaluation indicators were determined in this study. These indicators reflect three important constructs of this evaluation framework: cost efficiency, service effect and cost effect. Multivariate Statistical Analysis (MSA) was chosen to analyze those indicators because it incorporates them simultaneously better than Data Envelopment Analysis (DEA) or Total Factor Productivity (TFP) does. After factor analysis, three factors were determined in cost efficiency construct. They were Labor vs. Assets Output (F1), the Production of Medium-Capacity Vehicle (F2), and Operation Cost (F3). Two factors were determined respectively in two other constructs. They were Service Effect (F4) and Cost Effect (F5). Based on the above five common factors, the total monthly data is distributed into twelve clusters by using Cluster Analysis. There are obvious influences shown after the opening of Tamshui Line(04/1997) and Hsintien Line(11/1999) on the operational performance and less influence on Chungho Line & the north section of Hsintien Line(12/1998). The influence of opening of Panna Line(12/1999) came out late till the next month. Unidirectional transfer (taking bus from MRT station to destination) discount(11/1996) and free-transfer scheme(7/1999) only attract limited passengers to use MRT, therefore there is little influence on the operational performance. In conclusion, the operation performance will be improved after completing the network of MRT. |
| Databáze: | Networked Digital Library of Theses & Dissertations |
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