| Popis: |
Previous research has shown that some scheduling methods, including clockwise, counterclockwise and rapidly rotating formats, can have a negative effect on employee sleep patterns, health outcomes, and work performance. These same negative effects can also diminish job performance, organizational commitment, and have been shown to have a negative impact on organizational citizenship behaviors. Computer generated scheduling, which uses many of the aforementioned scheduling practices, is a relatively new tool used by organizations to create employee schedules. A total of 204 participants currently employed in a retail environment completed a survey assessing employee job satisfaction, organizational commitment, and organizational citizenship behaviors. Of those that completed the survey, 101 participants completed the computer generated scheduling version and 103 completed the manually generated version. Results indicated that there were no significant differences between computer generated scheduling programs and non-computer generated scheduling programs in overall job satisfaction, organizational commitment, and organizational citizenship behaviors. Supplemental analysis of five job satisfaction facets also revealed no significant differences between employees whose schedules were generated utilizing a computer based program and those whose employer manually generated their schedules. |
