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Background. The Work Compatibility Framework work is a comprehensive approach to improve human performance at work, embedding previous models including motivation-hygiene theory, job characteristics theory, balance theory, person-environment fit, and demand-control. It also encourages the study of the positive and the negative aspects of work for the ultimate improvement of work performance. Objectives. The study objectives were: (a) to examine the positive and negative characteristics of work in the machining department in a small manufacturing plant in the Midwest USA, and, (b) to report the prevalence of musculoskeletal and stress outcomes. Methods. A focus group consisting of worker experts from the different job categories in the machining department confirmed the management’s concerns. Accordingly, fifty-four male and female workers, employed in three shifts, were surveyed on the demand/energizer profiles of work characteristics and self-reported musculoskeletal/ stress symptoms. Results. Workers recognized the risk and protective characteristics of work and reported varied level of prevalence of musculoskeletal and stress symptoms. The prevalence of musculoskeletal and stress disorders increased with a decrease in work compatibility. Conclusions. The results of this case study confirm the importance of adopting a comprehensive view for work improvement and sustainable growth opportunities. It is paramount to consider the negative and positive aspects of work characteristics to ensure optimum organizational performance. Significance. The Work Compatibility Improvement Framework, proposed in the reported research, is an important endeavor toward the ultimate improvement and sustainable growth of human and organizational performance. |
