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The U.S. intelligence community is a critical mission industry responsible for protecting lives and safety in ways that impact the global security environment. Research on the deleterious impact of toxic workplace behavior on other critical mission fields, such as health care and the U.S. military, is robust. However, intelligence scholars publishing within the unclassified arena have been silent on the phenomenon, how personnel respond to it, and how it may impact the intelligence function. This lack of scholarship has afforded an opportunity to understand what constitutes toxic behavior in the intelligence environment and how it may affect U.S. national security objectives. This study presents a theoretical model of response to toxic workplace behavior among intelligence officers in the U.S. intelligence community that centers on a single goal: Holding Self. Using grounded theory methodology and situational analysis in two segments, the study examines how intelligence officers responded and the role that efforts to hold onto self-concepts played in those responses. The findings included three psychological dimensions, three action dimensions, and two inter-dimensions of response. The findings also included identification of the broader ecological situation conditioning response and how those choices operationalized into the business of being intelligence officers. The final model serves as a foundation for future empirical research on the topic. This dissertation is available in open access at AURA: Antioch University Repository and Archive, https://aura.antioch.edu/, and OhioLINK ETD Center, https://etd.ohiolink.edu/. |
