The influence of perceived loyalty program value on satisfaction, switching costs, and attitudinal and behavioral loyalty an empirical investigation of a casino loyalty
Autor: | Jeon, Sang Mi. |
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Jazyk: | angličtina |
Rok vydání: | 2008 |
Předmět: | |
Zdroj: | Connect to online resource - MSU authorized users. |
Druh dokumentu: | Electronic dissertations. |
Popis: | Thesis (Ph.D.)--Michigan State University. Community, Agriculture, Recreation, and Resource Studies, 2008. Title from PDF t.p. (viewed on July 7, 2009) Includes bibliographical references (p. 137-145). Also issued in print. |
Databáze: | Networked Digital Library of Theses & Dissertations |
Externí odkaz: |