The influence of perceived loyalty program value on satisfaction, switching costs, and attitudinal and behavioral loyalty an empirical investigation of a casino loyalty

Autor: Jeon, Sang Mi.
Jazyk: angličtina
Rok vydání: 2008
Předmět:
Zdroj: Connect to online resource - MSU authorized users.
Druh dokumentu: Electronic dissertations.
Popis: Thesis (Ph.D.)--Michigan State University. Community, Agriculture, Recreation, and Resource Studies, 2008.
Title from PDF t.p. (viewed on July 7, 2009) Includes bibliographical references (p. 137-145). Also issued in print.
Databáze: Networked Digital Library of Theses & Dissertations