公務機關人事人員核心能力之研究-以行政院農業委員會暨所屬機關為例

Autor: 陳淑惠
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Popis: 在全球化競爭壓力下,「策略性人力資源管理」、「核心能力」、「能力模式」等概念的提出,使人力資源管理遭遇競爭力提昇的挑戰。本研究首先探討70年代至90年代人力資源管理面臨的演變與發展,其次探討策略性人力資源管理領域的重要議題-核心能力。另一方面藉著國內外對策略性人力資源管理、核心能力之推動經驗,進一步探討我國公務機關推動策略性人力資源管理及核心能力之情況與困境。 最後,在策略性人力資源管理典範下,歸納人力資源管理人員之新角色與職能,再透過深度訪談方式瞭解人事人員認為應具備那些核心能力及檢視其實際上具備之核心能力,並對二者間能力之落差應如何培育與加強提出建議。 本論文除以文獻分析進行了解外,並以深度訪談法及實地觀察法 作為本文研究之途徑;研究對象以曾任或現任行政院農業委員會暨所 屬機關人事機構之人員為主。希望藉由本研究,建立人事人員應具備 之核心能力項目,作為加強個人能力及生涯規劃之依據,同時希望將 所研究之成果提供人事主管機關作為未來推動人事人員核心能力培 訓、規劃、遴選用人策略之參考。
During the last few decades of globalization pressure, several concepts such as strategic human resource management, core competence, and the competency model have emerged within public organizations that have forced new and improved ways to face human resource management challenge. By focusing on these trends while reviewing the evolution and development of human resource management from the 1970s to the 1990s, when the role of core competence in human resource management was a topic of much exploration,this study investigated the experiences of promoting the concepts of core competence and the competency model in Taiwan. Based on the reviewed studies, this research further investigate the issues and status of processed core competence and competency in public agencies. Finally, recommendations for improving human resource management in public agencies were proposed. The present study held in depth interviews with human resource personnel from the Council of Agriculture in Taiwan to understand their views concerning the level of core competence personnel should have compared to that which actually existed. By using this in-depth interview research method, the study aimed to gain recommendations from the participants that might enhance core competence levels in order to fill the gap between the participants’ perspectives and the reality they faced. The results of this paper found that human resources personnel feel a need to have core competence that enhances individual core competence as well as career development. To this end, heads of personnel departments hope to provied educational opportunities that advance their core competence related to training, planning, and hiring strategies in the future.
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