Service level agreements : ready-rate analysis with lump-sum and linear penalty structures
| Autor: | Alamri, O., Abbasi, B., Minas, J. P., Zeephongsekul, P. |
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| Zdroj: | The Journal of the Operational Research Society, 2018 Jan 01. 69(1), 143-155. |
| Databáze: | JSTOR Journals |
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